AI front desk for service businesses

Turn more inquiries into booked appointments.

ALPHA replies in seconds, answers routine questions, checks availability, manages bookings, reschedules and cancellations, and hands complex conversations to your team.

See how it works

60–90 sec custom demo built around your services, hours and booking workflow. No commitment.

24/7 response coverage

Human handoff when needed

Calendar-aware booking

Fast responseClients are answered while intent is still high.

Rule-based bookingServices, durations and hours stay under your control.

Human fallbackSensitive or unclear cases can be escalated.

MultilingualFlows can be adapted to the languages your clients use.

New requestClient asks for tomorrow

Appointment bookedAdded to calendar

9:41● ● ●

Smile DentalAI Receptionist • online

Hi, I’d like to book a cleaning tomorrow afternoon.

Of course. I can offer 15:00 or 16:30 tomorrow. Which time works better?

16:30 please.

Perfect. Your cleaning is booked for 16:30 tomorrow.

Appointment added to calendar ✓

Message…

↑

For clinics, dental, beauty, SPA, veterinary and other appointment-based teams

Instagram

Calendar

ALPHA Control LayerLive workflow preview

Every request, one place.

A clear operational view of what ALPHA is doing for your front desk.

New booking requestCleaning · tomorrow afternoon

Handled

Availability checked2 matching slots found

Done

Appointment createdCalendar updated automatically

Booked

Complex requestForwarded to a team member

Handoff

Business logic, not just chat.

ALPHA connects conversation intent to the rules that actually run your business.

MessageWhatsApp / Telegram

AI CoreIntent + context

CalendarAvailability

RulesHours + services

Capabilities

Your front desk, automated.

ALPHA handles repetitive customer conversations while keeping the experience fast, clear and personal.

Instant replies

Customers get answers in seconds, including evenings and busy hours.

Bookings

ALPHA checks available time slots and can place the appointment into your schedule.

Reschedule & cancel

Clients can move or cancel appointments without taking staff away from other work.

Conversation memory

ALPHA keeps context so customers do not have to repeat the same information.

Human handoff

Complex or sensitive cases can be routed to a real team member when needed.

Business rules

Services, durations, working hours and booking logic are configured around your business.

Workflow

From message to booking.

A client sends a message. ALPHA understands what they need, checks the right rules and moves the conversation forward automatically.

Step 1Customer sends a message

→

Step 2ALPHA understands the intent

→

Step 3Checks availability & business rules

→

Step 4Books or updates the appointment

→

Step 5Confirms everything with the client

What you get

A working front-desk workflow, not a chatbot demo.

ALPHA is configured around your real services, schedule and handoff rules, then tested on realistic customer scenarios before launch.

01 · CONVERSATION

Client-facing AI receptionist

A branded assistant that answers common questions, identifies the requested service and collects the information needed to move forward.

Built around your business

02 · OPERATIONS

Booking logic & integrations

Availability checks, working hours, service durations, booking, rescheduling and cancellation logic connected where technically supported.

Rules before automation

03 · CONTROL

Handoff & exception handling

When a request is sensitive, unclear or outside the configured scope, ALPHA can stop automating and route the case to a human.

Human control stays available

Already have a booking system?

We first check how your current calendar or booking platform works and only promise the automations that can be supported reliably.

For business

More coverage. Less repetitive admin.

ALPHA is designed for businesses where every unanswered message can become a missed booking.

↓ admin

Less repetitive front-desk work

Routine questions and appointment changes can be handled automatically so staff can focus on cases that need a person.

24/7

Coverage beyond working hours

New enquiries do not have to wait until the next morning just to get a first response or start a booking flow.

Use cases

Made for appointment businesses.

Dental practices

Appointments, common questions, reschedules and cancellations.

Clinics

Lead capture, booking flows and handoff when staff attention is needed.

Beauty & salons

Service selection, availability checks and faster replies to new clients.

Service businesses

Custom workflows for teams that schedule customer appointments.

FAQ

Questions before the demo?

ALPHA is configured around the way your business already works instead of forcing you into a fixed script.

Not necessarily. The goal is to automate repetitive front-desk conversations and let your staff focus on cases where a human adds more value.

Yes. Working hours, appointment lengths, services and other booking rules can be configured for each business.

The workflow can hand the conversation to a human instead of forcing an automated answer.

Yes. A rollout can start with a single communication channel and expand as the workflow is proven in your business.

It depends on the system. We check the available API, calendar or integration options first and define the exact scope before implementation.

No. ALPHA is designed for front-desk communication and workflow automation. Sensitive, diagnostic or professional judgement calls should be handed to qualified staff.

Built to fit

Start focused. Expand when it works.

No giant transformation project. ALPHA can begin with one channel and one workflow, then grow around the way your team actually operates.

01 · Configure

Services, working hours, durations and handoff rules.

02 · Test

Run realistic customer scenarios before anything goes live.

03 · Launch

Start with a controlled workflow, then expand channel by channel.

Free custom demo

See ALPHA working around your business.

Send us your business details and we’ll prepare a short 60–90 second demo showing how ALPHA could handle your customer messages and booking flow.

No commitment. No generic sales deck — the demo is mapped to your workflow.

EXPLORE ALPHA

Find the information you need.

Explore how ALPHA works, its main capabilities and the available demonstration.

LEARN MORE