Routine customer questions
Provide configured answers about services, general prices, hours and the information a client needs before booking.
ALPHA is an AI-powered front-desk workflow for appointment businesses. It helps reply to routine questions, capture booking details and coordinate appointments with your existing process.
No obligation. The demo is tailored to your workflow.
Not an unstructured chatbot: booking rules, validation and escalation are part of the workflow.
Provide configured answers about services, general prices, hours and the information a client needs before booking.
Gather the service, preferred time and contact details, then check slots against configured business rules.
Support common rescheduling and cancellation requests through the booking workflow when enabled.
Maintain the context required for a coherent exchange so customers do not have to repeat every detail.
Route uncertain, sensitive or unsupported requests to a person rather than inventing an answer.
Connect supported channels and calendars after checking permissions and technical compatibility.
Our published video shows ALPHA handling a booking conversation. The demonstration is evidence of the prototype, not a promise that every integration is already live for every customer.
It does not replace professional judgement. Medical or sensitive decisions belong to qualified staff, and businesses retain control over their rules.
Read common questions →See the customer-facing conversation in the published video.
Watch how a customer asks about a service and continues toward a booking. We can discuss what would need to change for your business.
Watch demo ↗Request a free custom demo based on your services, hours and booking process.